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Leathertex Complete Upholstery Care and Weekly Cleaning WipesUrban Leather - Frequently Asked Questions

How do I care for my new Urban Leather Furniture?

Urban Leather recommends using Leathertex Complete Upholstery Care and Weekly Cleaning Wipes. Contact us to learn more about Leathertex Cleaner.
Where can I view some Urban Leather Furniture?

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Can I request a custom furniture piece be manufactured with a different type of leather than what is listed on the website and catalogue?

Yes, Urban Leather can cater to your custom order in any color leather you desire. We recommend that you visit one of our Dealers to have them assist you with your furniture needs. Click here to go to the Dealer Directory. If you are a Dealer and want access to the Urban Leather dealer zone- Please Contact Us.
How is the wax/dye applied to the hides?

Dyes and waxes are usually tumbled with the hides in a large drum.
What are aniline dyes?

The word aniline is an industry term for transparent dyes that are used to color hides.
What are Pigment dyes?

Pigment dye is a solid color dye that creates an even color throughout the hide. It is applied after the aniline process.
Why should the leathers be kept out of direct sunlight/heat?

Sunlight is a natural bleaching agent. Any natural substance will be affected adversely by the sun. Heat draws the natural moisture out of the hide and can cause the skins to crack or become cloudy. The application of a leather conditioner can reduce these reactions.
What causes a variance in the color of a hide?

The amount of moisture in the hide is the main reason for variance in color.
Is the hide the only part of the cow that is used?

The hides are by-products of the cattle industry. Every part of the cow is utilized.
What are the recommended generic and professional cleaning agents to use?

All spills should be attended to immediately. For light spills always use distilled water and a clean cloth. Wipe the spill in one direction. Application of a leather conditioner is useful in repelling stains. We recommend the Leathertex cleaning and conditioning line for regular maintenance and care. Most stains will disappear with age, however not all stains will come out. Click here for Leather Care.
Will leather ever fade over time?

Heat and/or sunlight and time can affect all natural substances if not properly maintained. Excessive exposure can fade and dry out leather upholstery.
For minor scratches what do you recommend?

Leather that has been conditioned and maintained should be more resistant to scratches. Most light scratches can be massaged lightly with clean fingers. For deeper scratches there is little that can be done, remember that is a skin that no longer has healing capabilities.
What do you recommend for indelible stains such as or pen ink?

When using a pen ink, allow the mark to dry then use distilled water and the cloth. A suede eraser can be used on a dry surface if the stain persists. Not all stains will come out.

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